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Secure online shopping in Norway

DKNO Partners advises you and your business

In Norway, security is crucial for consumers when shopping online. Norwegian customers expect security, transparency and trustworthiness. That's why it's important that your online store meets these requirements and clearly shows that it complies with Norwegian standards for safe online shopping. Here's an overview of what safe e-commerce entails and how to implement the right logos correctly.
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What does secure online shopping mean?

Secure online shopping is about building consumer trust by delivering a safe and transparent shopping experience. This requires your online store to take responsibility for everything from payment solutions to clear return policies and proper handling of personal data. By following Norwegian standards for safe online shopping, you show your customers that their safety is your top priority - a crucial factor for success in the Norwegian market.

The cornerstones of secure online shopping:

  • Clear contact details: Make it easy for customers to find your name, address and phone number.
  • Clear terms and conditions: Provide clear information about prices, shipping and return policies.
  • Secure payment gateway: Use recognized payment solutions and SSL certificates.
  • GDPR compliance: Protect customer data and comply with legislation.

Safe e-commerce

A certification from Norwegian Trade that shows that your webshop meets security and transparency requirements. Apply via Trygg E-handel Norge, where your webshop will be assessed in areas such as payment solutions, consumer protection and terms and conditions. Once approved, you can use the Trygg E-commerce logo.

SSL certificate

A certificate that ensures an encrypted connection on your webshop (https). Purchased through your web hosting provider or a certification organization such as DigiCert, GlobalSign or Let's Encrypt. Implement it on your web server to protect customer data during transactions.

Payment logos

Logos from secure payment solutions such as Klarna, Vipps and Mastercard. When you integrate these payment solutions into your online shop, the provider typically provides logos and materials that can be placed on your website, for example on the checkout page and in the footer.

Benefits of offering secure online shopping

Investing in secure online shopping doesn't just benefit your customers - it benefits your business too. When your online store is compliant, you build trust and ensure a better customer experience, which can lead to more sales and fewer complaints. It also boosts your ranking in search engines like Google, as security and trustworthiness are highly valued.

  • Greater trust from customers

    When customers feel comfortable shopping on your online store, they are more likely to complete their purchase, increasing your conversion rate and creating loyal customers.

  • Better visibility

    Secure e-commerce sends positive signals to search engines like Google, which can improve your ranking and make your online store easier to find for potential customers.

  • Fewer complaints and claims

    By clarifying terms of trade and return policies, you create transparency that reduces misunderstandings and the number of complaints and claims.

  • Increased competitiveness in the Norwegian market.

    A webshop that meets Norwegian standards for security and credibility is stronger in competition and becomes the preferred choice for customers.

How to secure your webshop for safe online shopping

Securing your webshop for e-commerce doesn't have to be difficult. Start by analyzing the Norwegian requirements and adjust your webshop to meet them. Optimize terms of trade and payment systems and add security certificates and logos to show your customers that their safety is your priority.

Four steps to secure online shopping:

  1. Analysis: Examine the requirements for secure online shopping and identify gaps in your online store.
  2. Improvement: Update terms of trade, implement GDPR solutions and secure the checkout process.
  3. Implementation: Add visible security certificates and logos on the checkout page and footer.
  4. Communication: Inform customers about how their data is protected, for example via an FAQ or a security page.

Contact us for help with secure online shopping

Do you want to strengthen your webshop and create a secure and trustworthy platform for your customers? We can advise and help you implement solutions that meet Norwegian standards for secure e-commerce. Whether you are in the start-up phase or already have an established webshop, we ensure that your platform is ready to meet customer expectations. 

Do you need further help with your application or registration? Contact us here